Domestic Shipping
- Processing Time:
- Orders typically take 1-2 business days to process before shipping. During high-volume periods, processing may take up to 3-4 business days.
- Shipping Method:
- We offer standard shipping through major carriers such as Shiprocket, DTDC, and DHL.
- Customers can choose expedited shipping options for faster delivery at checkout.
- Shipping Rates:
- Standard shipping rates are calculated based on the total weight of the order and the destination.
- Expedited shipping rates are available and calculated at checkout.
- Delivery Times:
- Standard shipping generally takes 3-7 business days for delivery, depending on the destination.
- Expedited shipping options are available for faster delivery, typically arriving within 1-3 business days.
- Tracking Orders:
- Once your order ships, you will receive a shipping confirmation email with a tracking number.
- Customers can track their orders using the provided tracking number on our website.
- Free Shipping:
- We offer free standard shipping on orders over a specified amount within India.
- Free shipping eligibility is calculated after discounts and before taxes.
International Shipping
- International Destinations:
- We currently ship to select international destinations. Customers can check availability during checkout by entering their shipping address.
- Shipping Rates and Times:
- International shipping rates and delivery times vary depending on the destination and shipping method selected.
- Customers can view shipping costs during checkout before placing their order.
- Customs and Duties:
- International customers are responsible for any customs fees, duties, or taxes imposed by their country’s customs regulations.
- We are not responsible for delays due to customs processing.
- Tracking Orders:
- International orders are shipped with tracking whenever possible.
- Customers will receive a shipping confirmation email with tracking information once the order is processed and shipped.
- Restrictions:
- Some items may not be eligible for international shipping due to legal restrictions or logistical limitations.
General Shipping Information
- Address Accuracy:
- Customers are responsible for providing accurate shipping information. Incorrect addresses may result in delayed delivery or additional charges for rerouting.
- Holiday Shipping:
- During peak holiday seasons, shipping times may be longer than usual due to high demand and carrier delays.
- Shipping Updates:
- We strive to keep customers informed about any delays or issues with their orders via email notifications.
- Contact Information:
- For any questions regarding shipping or to inquire about expedited shipping options, please contact our customer service team at kirnas@customercare.com.
- Policy Changes:
- This shipping policy is subject to change without prior notice. Please review the policy regularly for updates.